Santa Fe County’s Regional Emergency Communications Center announced on May 1 that service has been restored to its non-emergency phone lines following a landline telephone system outage. The outage, which was part of a larger disruption in the area, affected the center’s ability to receive non-emergency calls but has now been resolved.
The restoration of these services is important for residents who rely on the county’s communication systems for non-urgent matters. Officials said the RECC’s non-emergency number (505-428-3710) is now operational again and thanked the public for their patience during the disruption.
Santa Fe RECC said, “Santa Fe RECC appreciates the public’s patience and cooperation while the issue was resolved.” The agency also reminded residents, “please dial 9-1-1 for any emergency requiring an immediate response from law enforcement, the fire department, or emergency medical services in situations that are life-threatening or present an immediate and severe threat to property.”
According to the official website, Santa Fe County promotes community engagement through public meetings, advisory boards and access to documents according to Santa Fe County. The county supports its operations through administrative and service facilities across its jurisdiction according to Santa Fe County.
The county focuses on transparent governance, resource stewardship and providing essential services aimed at improving quality of life according to Santa Fe County. Policy decisions are made by a Board of County Commissioners with administrative oversight by a County Manager according to Santa Fe County.
Santa Fe County extends its services not only within incorporated municipalities but also in pueblos and unincorporated areas throughout the region according to Santa Fe County. Services provided include public safety, health initiatives, human services programs, public works projects and community development efforts according to Santa Fe County.



